Refund and Return Policy for Yummyyard
30-Day Satisfaction Guarantee: At Yummyyard, we are committed to ensuring your complete satisfaction with our Dragon Eye Chili Sauce. If, for any reason, you are not entirely satisfied with your purchase, we offer a 30-day satisfaction guarantee from the date of delivery.
Returns: To initiate a return, please follow these steps:
- Contact Customer Support:
- Reach out to our customer support team via email at [[email protected]] or by calling (+92) 334 9555108 . Provide your order number and details of the issue.
- Return Authorization:
- Our customer support team will guide you through the return process and provide you with a Return Authorization (RA) number.
- Package the Item:
- Pack the item securely, ensuring it is in its original packaging, and include any accessories or documentation that came with it.
- Include RA Number:
- Clearly mark the outside of the package with the provided RA number.
- Return Address:
- Ship the return package to the address provided by our customer support team.
Refunds: Upon receiving and inspecting the returned item, we will process your refund. Please note the following:
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable unless the return is due to a Yummyyard error.
- Refunds may take 5-7 business days to reflect in your account.
Exchanges: If you received a defective or damaged item, we will gladly exchange it for a new one. Please follow the same return process outlined above, indicating that you would like an exchange.
Cancellation Policy: Orders can be canceled within 24 hours of purchase. Please contact our customer support team immediately for assistance.
Contact Information: If you have any questions or concerns about our Refund and Return Policy, please contact us at (+92) 334 9555108 or [email protected]